1. Shipping Information
For all our shipping information click here
2. Returns & Exchanges
For all returns and exchanges information click here
3. Product Information
What materials do you use?
Our jewellery is crafted fromhigh-quality materials, including:
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Titanium
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Stainless Steel
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Copper
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Carbon Fibre
Do your rings come in different sizes?
Yes! We offer a variety of sizes.Check our size guide to ensure the perfect fit.
How do I find my ring size?
We offer avideo tutorial and an easy step-by-step guide to help you measure your finger.
Do you offer custom engraving?
No, we do not currently offer custom engraving.
4. Customer Support
How can I contact customer support?
You can reach us via our contact page.Our customer support team is available 24/7 to assist you.
5. How do I care for my jewellery?
Our jewellery is designed to be durable and easy to maintain. Follow these simple care tips to keep it looking its best:
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Daily Wear: All our jewellery is waterproof and can be worn every day. However, avoid harsh chemicals, such as cleaning products and chlorine, as they may affect the finish over time.
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Avoid Scratches: While our metals are strong, rough surfaces can still cause scratches. Store your jewellery carefully when not in use.
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Cleaning: A quick wipe with a soft, dry cloth is usually enough to keep your jewellery looking great. For a deeper clean, use mild soapy water and a soft toothbrush.
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Storage: Each piece comes in a protective velvet pouch, perfect for keeping your jewellery safe from dust and scratches.
6. Payment & Security
What payment methods do you accept?
We acceptall major credit cards, Shop Pay, PayPal, and more.
Is my personal information secure?
Yes! We useadvanced encryption and security measures to ensure your data is protected when shopping on our website.
For any additional questions, feel free tocontact us anytime!We’re happy to assist. Thank you for choosing MasonicMan!
