Welcome to the MasonicMan FAQ page. Below you’ll find answers to the most common questions about our products, shipping, returns, and more.
How long does shipping take?
We ship to the UK, USA, Canada, and Australia.
UK: 5–6 business days
USA: 5–10 business days
Canada: 6–10 business days
Australia: 8–10 business days
All orders include 1 business day for handling.
For full details, click here to view our Shipping Policy.
We proudly offer a 60-day return policy. If you're not completely happy, we'll make it right—because that's how Brothers treat one another.
To begin a return, email us at info@masonicman.com.
For full return instructions, click here to view our Returns Page.
What materials do you use?
Our jewellery is crafted from durable, skin-friendly materials:
Titanium
Stainless Steel
Copper
Carbon Fibre
Do your rings come in different sizes?
Yes! We offer a wide range of sizes. Please check our Ring Size Guide to find your perfect fit.
How do I find my ring size?
We provide a video tutorial and a simple step-by-step guide to measure your finger at home.
Do you offer custom engraving?
Not at this time.
How can I contact you?
You can reach us anytime by emailing info@masonicman.com.
Our support team is available 24/7 and always happy to help.
Our pieces are made to last, but a little care goes a long way:
Daily Wear: All our jewellery is waterproof. Avoid harsh chemicals (cleaning products, chlorine, etc.) to maintain the finish.
Avoid Scratches: Store pieces away from rough surfaces when not in use.
Cleaning: Use a soft cloth or mild soapy water with a soft toothbrush for deeper cleans.
Storage: Every piece comes in a protective velvet pouch for safe keeping.
What payment methods do you accept?
We accept:
All major credit cards
PayPal
Shop Pay
Apple Pay
Google Pay
Is my personal information secure?
Absolutely. We use secure, encrypted checkout technology to keep your data safe.
Have a question that’s not listed here?
Reach out to us anytime at info@masonicman.com — we’re always here to help.
